Job Title: Microsoft Dynamics 365 Engineer
Location: Watford Office (3 days), Remote (2 days)
About us
We are a global leader in live broadcast facilities and production services, delivering world-class solutions for sports, entertainment, and corporate productions. We are undergoing a significant digital transformation, adopting a Dynamics-first approach to streamline our operations and drive innovation.
Job Overview
As a Microsoft Dynamics 365 CRM Specialist, you will be a key member of our Global IT team. Your primary focus will be on implementing, managing, and optimizing our Dynamics 365 CRM system. Additionally, you will be expected to have a comprehensive understanding of the entire Dynamics 365 suite, including Finance, HR, and Sales modules, to ensure seamless integration and support across the organization.
Key Responsibilities:- Implementation and Project Support:
- Collaborate with external partners and internal stakeholders to implement Dynamics 365 CRM solutions.
- Assist in developing and deploying custom tools, such as a quotation system, within the Dynamics environment.
- Coordinate system testing, validation, and user training to ensure successful deployment.
- System Maintenance and Optimization:
- Ensure the stability, performance, and scalability of the Dynamics 365 CRM platform.
- Implement system enhancements and customizations to meet evolving business needs.
- Provide ongoing support and training to end-users across global offices.
- Integration and Collaboration:
- Work with the IT team to integrate Dynamics 365 CRM with other modules, including Finance, HR, and Sales.
- Develop workflows and automations using Power Platform tools to enhance system efficiency.
- Ensure seamless data flow and reporting across all Dynamics applications.
- Stakeholder Engagement:
- Serve as the primary point of contact for Dynamics CRM-related inquiries.
- Gather and document business requirements for CRM and related system enhancements.
- Conduct regular reviews with stakeholders to ensure system alignment with business goals.
Experience and Skills Required:- Bachelors degree in Computer Science, Information Technology, or a related field.
- Proven experience in implementing and managing Microsoft Dynamics 365 CRM solutions.
- Comprehensive understanding of the broader Microsoft Dynamics 365 suite, including Finance, HR, and Sales modules.
- Proficiency with Power Platform tools, including Power Automate and Power BI.
- Experience with low-code platforms for custom solution development within Dynamics.
- Strong understanding of data integration and migration strategies within Dynamics.
- Excellent communication skills, with the ability to liaise between technical teams and business stakeholders.
- Experience with data migration and system integration projects is advantageous.
Working Conditions:
This role is based in Watford, with flexibility for remote work two days a week. Occasional travel to other offices may be required.
If this is you and you want to know more, please send me your CV.
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